Terms and Conditions
Terms & Conditions
Payment of your deposit also confirms acceptance of these Terms & Conditions
Prices: By paying the deposit due you agree to pay the company the price as quoted on your order form. All of our prices exclude VAT. We will inform you if we become VAT eligible.
Bookings & Deposits: For all Wedding Cakes a non-refundable deposit will be taken at time of order. For Wedding cakes booked more than 6 months before the wedding date a deposit of a third of the price will secure the date with a further staged payments as detailed on the order form. Last payment will be required two weeks before delivery.
For other celebration cakes and cookies a non-refundable deposit will be taken with the order unless it is less than a week from delivery when we require payment in full to confirm order.
Payments: Wedding Cakes for delivery – full payment will need to be made by two weeks before the wedding.
Celebration Cakes for collection . Deposit Payment can be made by cash, cheque or bank transfer BUT final payments for cakes that are collected needs to be paid by cash on collection or prepaid by BACS. Cakes cannot leave my premises without final payment.
Cancellations: Wedding Cakes: Deposits are non-refundable. If full payment has been made and cancellation is more than 12 weeks before the wedding, some proportion may be refunded once expenses have been deducted, eg if a fruit cake or sugar flowers have already been made.
Other cakes/cookies: If 6 weeks or less notice of cancellation, the non-refundable deposit will be retained. Cancellations need to be confirmed in writing (email is fine). Earlier cancellations may result in a full or partial refund depending on any work that has started on the decorations.
Shelf life: We do not add preservatives to any of our products. Please ensure that they are enjoyed at their best and we suggest that all our cakes and biscuits are consumed within 48 hours. Fruit cake will last much longer.
Delivery & Collection: You are most welcome to collect your wedding cake order from my house. We cannot accept liability for any damage caused to your order once it has left the premises.
Cakes should be inspected on collection by yourself or by the celebration venue contact on delivery..A photograph of the cake is taken at set up as proof of the visual condition/finish of the cake. Thereafter the responsibility for storage or set-up is no longer with us. Cakes should not be moved after set-up and if they are moved this is at the risk of the venue/client.
Change of design or date: The design will be agreed at the consultation and the possibility of any changes to the design will depend on the length of time left before delivery but up to six months before delivery is usually fine. Please contact us immediately if you wish to make any changes and we will do our best to accommodate your revised needs. No changes can be made less than a month before the delivery date.
Allergies: Any special recipe request such as ‘no nuts’ will be met wherever possible. However, no absolute nut free guarantee can be given as products are baked in an environment where nuts have been used. Allergan information will be provided on request and is always delivered to wedding venues with your cake.
Social media: The Daisy Baking Corner reserve the right to use all cakes made by them on social media and on their website. If you prefer that your cake is not used or that names be obscured you need to confirm this at point of order.
Your privacy: The personal details that The Daisy Baking corner hold on file of my clients consist of contact information, name & address on Job Quotes & Invoices which are held for the sufficient period as indicted by law for tax records on computer and paper copy. The Daisy Baking Corner do not at this present time have mailing lists for email promotions or newsletters for people to sign up to. If at some point in the future we do start to have mailing lists you will be asked if you wish to join before being added and will have the opportunity to unsubscribe at any time. The Daisy Baking Corner do not collect, process or use any personal data from people viewing my website or any other advertising site.
The Daisy Baking Corner do not pass on any personal data of clients to any third parties.
The only other type of mailing list The Daisy Baking Corner are a party to would be registrations from other organisations such as wedding fair organisers or online listings that we advertise through.